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Tag: Internet of Things (IoT)
Exciting developments in enterprise resource planning provide us with a compelling snapshot of how the country is progressing with regards to digital transformation. Digital transformation was all anyone could talk about in 2018, a trend that will undoubtedly continue in the new year.
There are some big things set for 2019. Customer expectations continue to evolve, new technologies are developed to push the envelope and all of that leads to continuous transformation of our business, our people, our processes and of course, the technology and infrastructure.
Businesses are, for a large part, uninformed and risk averse towards securing IoT. Enterprise, industrial and commercial IoT is a sticking point for business, particularly in South Africa, where boards of directors and senior executives are not yet knowledgeable about the benefits. This causes them to be exceptionally averse to risk, but this is changing as younger and more informed ‘tech-savvy’ executives are being appointed to boards.
It's no secret that online shopping is taking off in South Africa. In fact, studies show that the local eCommerce market is expected to reach almost twenty-five million online shoppers by 2021 – a considerable number given our Internet penetration is at around fifty percent, give or take ten percent depending on which study you read.
Modern businesses now have many more channels through which they can interact with their customers. However, this requires a major effort from the entire company. When all these channels work together perfectly, the result is a perfect customer experience (CX).
As any business grows, data sharing increases in both volume and frequency. Every one of these digital relationships presents an expanding set of cyber risks. Cyber security has become a major priority for every organisation. The right controls and procedures must be put in place to detect potential attacks and protect against them. However, with the ever increasing risk of a cyber-attack businesses are finding it increasingly difficult to keep up with the rapidly evolving cyber threats?