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Voice or void: how to be heard through changing business voice...

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Most people’s first association with voice recognition technology is Siri, Apple’s now-ubiquitous personal assistant. 10 years on though, the possibilities of Artificial Intelligence (AI) and machine learning initiatives suggest that voice integration has a bright future ahead.

Embracing the future of telephony

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The fear of making wrong technology choices can delay critical transitions to modern innovative technologies. Business leaders need to keep abreast of the ever-evolving telephony market because communications is a key drivers for modern businesses.

Wibox – Stay Connected

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April 2020 marked loadshedding’s 12th anniversary. No one cheered and barely anyone noticed. In fact, within those 12 years, the vast majority of South Africans have accepted loadshedding as a disruption that is not going anywhere any time soon.

Should your company pay for your expenses while you work from...

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There are regulations and rules that protect both employer and employee when it comes to costs, tools and behaviours, but these are being tested in entirely new ways with the 2020 pandemic. It’s a perfectly legitimate question for any employee to ask for financial support when they’re working from home, using their internet and electricity to do their jobs.

Making the move from ADSL: connectivity matters for BC

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If you haven’t made the switch yet from ADSL, you might be feeling a little lost with all the options on the market. Fibre infrastructure and development is booming in South Africa with more and more areas coming online every week and an ever-increasing pool of internet service providers (ISPs). With this in mind, fibre is probably at the top of your list, and for good reason.

Virtual collaboration tech platforms – business as usual?

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Business is looking anything but usual for many organisations, large and small. The national lockdown, a decisive strategy to flatten the spread of the COVID-19 virus, is causing leadership and employees to rapidly consider virtual communication strategies for employees who are able to continue with business while working from home.

Meeting the challenges of working from home

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The outbreak of the COVID-19 pandemic has seen all businesses, save essential services, asking their employees to work from home, in an effort to practice social distancing and lessen the impact of the virus. Remote working is effective on multiple levels.

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