Tag: in-store shopping
Evolution in technology levels the retail playing field
Consumers in South Africa are under immense pressure with a cascade of bad news resulting in increased prices at the till. Producer Price Inflation continues to rise, with the latest figures showing an increase from August’s 4.3% to 5.1% in September: things are going to keep becoming more expensive following higher fuel prices, a high lending rate to try to keep inflation in check and a weak, volatile Rand. Despite this, retailers have to sell goods and consumers need to buy goods.
Don’t expect brand loyalty in today’s retail environment
Spurred on by unpredictable market trends, changing customer behaviours, and the rise of e-commerce, businesses are having to redefine their operations. One industry in particular feeling the weight of this change is retail.
Online retail showing its age
A blueprint is emerging for online retailers in South Africa. Ahead of Amazon entering the local market, setting up a titanic battle for customers with market leader Takealot, a new study shows that there is not only room for new entrants, but also opportunity for growth for incumbents.
