Tag: Human Resources (HR)

On 1 February 2024, new Draft Regulations were released, containing new Draft Sectoral Targets, and unpacking what businesses need to consider when setting goals. The public now has 90 days from release to comment on the draft.

In the ever-changing South African labour market, the Commission for Conciliation, Mediation, and Arbitration (CCMA) has adopted digital transformation to improve accessibility and efficiency. The introduction of an online portal streamlines CCMA referrals, accommodating modern communication demands.

In the fast-evolving landscape of cybersecurity, the intersection of technology and security has become imperative. Within this dynamic realm, application programming interfaces (APIs) have risen to prominence as a linchpin in fortifying our digital defences.

The uniquely challenging global events of the past few years have underscored the critical importance of people management for companies. Disruptions, including the pandemic and its aftermath, forced organisations to clearly define priorities and quickly build up specific capabilities in employee health and safety and more flexible working models.

In today's rapidly evolving business landscape, data-driven decision-making has become paramount for organisations seeking a competitive edge. The field of Human Resources (HR) is no exception, with a growing number of HR professionals.

During discussions with several of our contact centre customers, the topic of Artificial Intelligence (AI) and its impact on call centres and customer experience (CX), strategies is often raised. Various articles have been published relating to AI, machine learning (ML) and bots replacing humans in contact centres, focusing on the advantages that AI brings when compared to having people servicing customers and more.

Navigating the various work visa applications is quite tricky. Individuals and HR professionals assisting employees in applying for their work visas often face lengthy qualifying criteria and a complex application process that can be difficult to get right the first time around. 

The Management of Sport is a ground breaking book written by multiple practitioners and academics experienced in managing sport in South Africa. The book offers theoretical and practical perspectives on managing diverse sport environments within the South African context.

It’s fair to say that in human resources (HR) circles there is something of a panic around talent. Between “quiet quitting”, the great resignation, and the general disruption to the workplace caused by COVID-19, HR practitioners find themselves grappling with how to attract, develop and retain talent, and there is much handwringing about the so-called talent shortage.

A key focus of any human resources (HR) department is retaining key skills. A big part of this involves building an appealing and enabling company culture that attracts top people and keeps them in the organisation.