Tag: Gadget.co.za

Sometimes, it takes an outsider to allow South Africans to recognise that SA retail innovation is positive in their own country.

Time Magazine recently released its annual "Best Inventions" list. As usual, it presents a peculiar blend. Some inventions are awe-inspiring, others make you think, “Wait, didn’t we already have that?” And then there’s the “What were they thinking?” category.

Does anyone remember when banks and insurance companies lamented that customer information couldn’t be leveraged effectively? This was because it was locked up in silos. Surprisingly, you don’t need a long memory - this was only about 12 months ago. And it remains a major issue for large organisations. Many still struggle to integrate disparate divisions dealing with the same customers, but separately.