Tag: flexible travel booking

Having reached the halfway mark of 2022, there’s little doubt that travel is rebounding – and quickly. So much so, that airports around the world are reporting delays, queues and flight disruptions as they struggle to hire (and rehire) staff quickly enough to meet the huge surge in demand.

Prior to 2019, anyone booking travel would have considered cost saving their key priority. Not anymore. Although travel bookers are, obviously, still keeping an eye on expenses, they (and their clients) are now more concerned with wellbeing.

Travellers won’t book without flexible Ts & Cs and health and safety protocols in place, with the majority saying they want to travel internationally in 2021. A recent survey we conducted shows how COVID-19 has changed how South Africans travel. Most survey respondents stated that they still want to travel internationally in 2021, provided there is booking flexibility and that health and safety protocols are in place.