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Grocery retail data reveals shopper and channel shifts in 2024

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Retail discounters show double-digit growth while e-commerce continues its surge. Our new grocery retail data reveals key shifts in South Africa’s FMCG retail landscape, with discounter and e-commerce formats outperforming other channels in 2024. Despite easing inflation, South African shoppers remain under economic pressure, leading to changing missions, increased cross-channel behaviour and format diversification among major retailers.

Is cash truly dead? If your answer is yes, you’re missing...

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Is cash truly dead? Fintech innovations and digital payment solutions have risen rapidly, prompting many to think so. Yet, cash remains alive. It is still the preferred way to transact for millions, especially in Africa.

Data dashboards for e-commerce – powering smarter operations

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Are your data dashboards delivering real value for your business, or are they just smoke and mirrors? You can assess this vital e-commerce supply chain component by following these tips. Almost all studies reveal that 90% of information reaches the brain visually. As a result, data visualisation has become crucial for e-commerce business intelligence.

Unregulated gambling and financial crime – modern tactics

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Television series like Breaking Bad and Ozark reflect the public’s fascination with money laundering and its criminals. Yet, in reality, laundering is far more sophisticated, dangerous, and far-reaching than the fictional exploits of Walter White or Marty Byrde. Unregulated gambling and financial crime are increasingly interconnected, providing criminals with new avenues to launder illicit funds globally.

SARS increases customs duties for online retail orders

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The South African Revenue Service (SARS) increases customs duties for online retail orders as part of a broader strategy to promote local businesses and address global supply chain imbalances. The clothing and textile industry has faced widescale criticism for controversial environmental, social, and governance (ESG) practices. South African consumers may imagine themselves to be far from the hub of these issues. However, we are all participants in the global supply and demand for fashion.

Naspers accelerates growth, with 5X improvement in adjusted EBIT

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The first six months of the financial year were highly successful for the Group. Naspers accelerates growth with operations achieving topline growth of 24%. Consolidated e-commerce revenue reached US$3.3 billion during this period. Importantly, e-commerce adjusted EBIT increased fivefold to US$169 million.

Prosus accelerates growth, with 5X improvement in adjusted EBIT

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The first six months of the financial year have been successful for the Group. Prosus accelerates growth with operations delivering topline growth of 26%. Consolidated e-commerce revenue reached US$3.0 billion during this period. Additionally, adjusted EBIT for e-commerce increased fivefold to US$181 million.

Eco-friendly e-commerce shipping and packaging solutions

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The findings of PwC’s inaugural Voice of the Consumer Survey highlight changing attitudes toward responsibly sourced and eco-friendly goods. Released in May 2024, the findings are based on 15 years of research and insights from over 20,000 shoppers in 31 countries. 46% of respondents reported buying more sustainable products to reduce their personal environmental impact. These evolving attitudes have caught the attention of South African e-commerce businesses, given the growth of online shopping.

Black Friday sales preparation – navigating the retail rush

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Black Friday is almost here, raising stress levels for everyone involved. Shoppers rush to find valuable deals. Retailers need to achieve sales targets to satisfy shareholders. To succeed this year, organisations must maximise their retail technology investments and offer real value and superior customer experiences.

Gen Z retail strategies to engage consumers

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Generation Z, born between the late 1990s and early 2010s, is moving into the workforce and becoming one of the most influential consumer demographics. Retailers will need to adjust their strategies if they are to remain relevant for this highly educated, socially aware and digitally connected cohort.

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