Tag: Dr Yudhvir Seetharam
How to ensure a robust return on big data investment
In this digital age, big data is no longer just a trendy term. Businesses of all sizes are pouring resources into big data projects to make smarter decisions, deliver personalised customer experiences, and accelerate innovation.
Boost your CX – marry analytics with intuition
While digitisation and automation create many opportunities for businesses to streamline tasks and deliver benefits of ease and convenience to customers, this doesn’t automatically translate to good customer service. In fact, that assumption can create a significant risk for any business, because the simple truth is that you cannot entirely remove the human element from your business when you are dealing with customers who are human.
Could ChatGPT be the learning transformation catalyst?
ChatGPT, an artificial intelligence (AI) language model, is forcing a significant paradigm shift in the education sector, as educators at all levels, but particularly in tertiary institutions, grapple with the implications, the technology that has so much potential to do good, but also raises concerns about its impact on the validity of traditional student outputs like essays and tests.
The business-building benefits of stricter data regulation
Storing data securely and using it appropriately should not be merely a compliance-driven practice; it should be a cornerstone of any business. Not only does appropriate data protection and use protect your business from risk, but it is also key to building customer trust, without which, no business can survive for any reasonable length of time.
From survival mode to rebuilding customer trust
While COVID-19 is certainly not a thing of the past, as a society we appear to be starting to find ways of living with the virus and, for most people at least, taking the necessary precautions to protect ourselves from being infected by it. The same can be said for many businesses.
Outlook and challenges: data science as a career post-COVID-19
It’s universally agreed that one of the most significant changes that have been brought about by the COVID-19 is the shift in the way people will live and work in the years to come. Given that technology and digitisation will be central to this shifting dynamic, the role of data scientists in enabling and informing business strategy has never been bigger or more important.
