Tag: digital interaction
Creating conversions through omnichannel conversations
In a dynamic world dominated by digital interaction, the power of connection is undeniable. The modern business landscape demands a profound understanding of omnichannel conversations as a key player for success.
Consumer centricity and agility keep brands alive in our new normal
During this time of uncertainty, brands are having to reimagine their existing strategies and deliver a message that aligns with the new world in which we find ourselves, putting the consumer at the centre of their new solutions.
Emerging technologies reshaping the modern enterprise
The convergence of enterprise technology trends will continue to profoundly transform all businesses and unlock potential for innovation, our 2020 Tech Trends report reveals. The report, and accompanying insights from our annual CIO survey and Tech Trend that give a global view of trends was launched at a pan-African virtual event we hosted, with more than 500 sub-Saharan clients and employees on 21 July 2020.