Tag: customer base

When was the last time you bought something with physical cash or wrote out a cheque? In fact, how often do you even have to do money transfers on your laptop rather than your phone? When did you last have a one-on-one appointment with your insurance broker? Pick any area of finance and you’ll likely find similarly big changes over the past couple of decades. 

If you’re reading this, there’s a very good chance you’re already familiar with Environmental Social Governance (ESG). ESG is a constantly evolving standard that emphasises the importance of doing business in a way that positively impacts the environment, society and stakeholders.

A blueprint is emerging for online retailers in South Africa. Ahead of Amazon entering the local market, setting up a titanic battle for customers with market leader Takealot, a new study shows that there is not only room for new entrants, but also opportunity for growth for incumbents.

The lender will compete with a number of new digital banks as it expands its customer base to income include more middle-income clients.