Tag: credit card fraud

Welcome to the holiday shopping season for 2021, the second impacted by the pandemic. Supply chain issues aren’t the only things that can ruin your holidays this year. Global Supply chain issues and scenes of countless ships waiting to unload their global cargo have certainly reminded us all of how interconnected we are around the globe.

What are your rights when an online transaction goes wrong? The worldwide pandemic, and associated lockdown, have brought about many changes in consumer behaviour. One of which is the surge in online shopping. As South African consumers adapt to the new normal, where traditional ways of shopping are largely discouraged in favour of online shopping (in an effort to promote social distancing), the number of card-not-present transactions (card transactions that occur while the buyer and seller are not in the same place) has increased exponentially.

Unfortunately, vishing is not new, but customers may be new to the scam. That’s why we want to warn customers, particularly in these tough economic times, when consumers are more vulnerable. Vishing is a method used to trick banking customers into divulging their confidential banking details, to scam unsuspecting bank customers out of their hard-earned money.

As digital transformation continues to evolve the business landscape, the market remains fiercely competitive for businesses and brands – especially when it comes to customer loyalty and retention. One industry where this rings especially true is aviation, where customers’ requirements for on-demand access to expert airline consultants must be met through a variety of channels when navigating their travel experience.