Tag: ConsumerRights
Promotional competitions – is there a free lunch when you win...
A brand runs an on-pack promotion: buy a product, find the code inside, enter it on an app, and you might win a prize. The prize could range from a free lunch to an all-expenses-paid trip to Paris. Thousands of people enter, and a winner is drawn. The marketing team would love to announce the winner with a photograph and a celebratory post on social media. However, the winner would rather not.
CPA amendments – is your prospecting still compliant?
The recent amendments to the Consumer Protection Act 68 of 2008 (CPA) Regulations introduced a formal compliance framework for direct marketing in South Africa. The CPA Amendments took effect on 15 April 2026. For property practitioners who rely on cold-calling or other direct marketing methods, the rules have changed. These methods include SMS campaigns, neighbourhood canvassing, and outsourced lead-generation services.
The silent debit order heist
It starts, as these things invariably do, on a perfectly innocuous Tuesday. The coffee is hot. The cat judges me from the sofa. The world seems, temporarily, to behave itself. Then, you make the fatal error. You check your bank account. There it is. A debit order. But not the friendly, familiar figure that you have grown accustomed to. That one we agreed upon over a handshake, or more likely a shiny tick box on a glowing screen.
