Tag: consumer perception

South African retailers have successfully driven positive consumer perceptions through special offers and affordable product promotions, but their customer service capabilities are leaving much to be desired. This is according to the South African Retail Sentiment Index, conducted by DataEQ in collaboration with us.

We have launched the Africa Cyber Security Outlook 2022 survey which unpacks the state of cybersecurity across the continent - highlighting that the cyber landscape in Africa is highly dynamic and rapidly evolving - propelled by widespread digitisation and matched by adequate investments in protecting assets and data from cyber threats.