Tag: common sense

How have the character and technology of war changed in recent times? Why does battlefield victory often fail to result in a sustainable peace? What is the best way to prevent, fight and resolve future conflict? The world is becoming a more dangerous place. Since the fall of Kabul and Russia’s invasion of Ukraine, the US-led liberal international order is giving way to a more chaotic, contested and multipolar world system.

Spare a thought for educators. Artificial intelligence (AI) has made their jobs harder, particularly when spotting plagiarism and corner-cutting among learners. Yet, AI also offers new opportunities for educators to do more with less and create new engagement within their classes.

While digitisation and automation create many opportunities for businesses to streamline tasks and deliver benefits of ease and convenience to customers, this doesn’t automatically translate to good customer service. In fact, that assumption can create a significant risk for any business, because the simple truth is that you cannot entirely remove the human element from your business when you are dealing with customers who are human.