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Demystifying strategic design – it’s not what you think it is

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It’s tempting to be dismissive when you first hear about “strategic design” and think that it has all the hallmark characteristics of being an industry buzzword. What’s a buzzword? It’s an important-sounding technical word or phrase that is trotted out in sales pitches purely to impress regular people.

Entrepreneurs pertinent to the growth of the MICE industry

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Much like entrepreneurs, exhibitions are economic enablers. There is no doubt that entrepreneurship, collectively, is an essential driver of societal health, wealth creation, and a formidable engine of economic growth.

Why customers and CFOs gravitate towards unified communication solutions

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The way customers communicate with companies has evolved rapidly, which is why businesses are now placing a greater focus on delivering on the unprecedented flexibility and convenience demanded by customers. To avoid being left behind by competitors and new technology-centric entrants in the marketplace businesses are deploying unified communication solutions as a business imperative.

Cybersecurity is foundational for an economic recovery that works for all

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With citizens, governments, and businesses more dependent than ever on digital connectivity, one of the most pressing sectoral issues for this decade is cybersecurity. While this issue has been in the public consciousness for some time now, there is still a wide perception gap between organisational executives, who feel positively about their cyber resilience, and security leaders who do not.

The future of workforce mobility – human, hybrid and flexible

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Today’s workforce has come to expect streamlined processes, flexibility, and digital connectivity from wherever they may work (whether in the office or remotely) in order to facilitate productivity. Throughout the pandemic, it was this ability to work remotely that broke social distancing boundaries and enabled new levels of productivity to be achieved, despite teams becoming more globally distributed.

The financing ‘glass ceiling’ holding back women entrepreneurs

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Women entrepreneurs are on the rise globally, with this wave sweeping over the African and Middle Eastern region. Historically, Africa has led the world in terms of numbers of women business owners, with countries like Uganda and Ghana – leading the way.

Leading from behind

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It doesn’t matter where you lead from, but today the world requires business leaders to step up and contribute. Not only in their respective organisations, but to lead the charge from the front or, as Madiba popularised, leading from behind.

Growing the long-term insurance industry in times of economic downturn

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The insurance landscape is one of ever-changing complexity. The regulatory environment is shifting, consumer expectations are changing, while fast-developing technologies require business models to become more refined to enable innovation, improve risk management and deliver greater value to clients.

Collaboration is crucial in driving the success of AfCFTA agreement

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On 1 January 2021 trading under the African Continental Free Trade Area (AfCFTA) started. The AfCFTA, with its 35 signatories, is an instrument that legitimises the creation of a single continental market for goods and services.

Working smarter

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Back in 2007, Michael Hammer, the father of the process-centred organisation, wrote in the Harvard Business Review that few executives question the idea that by redesigning business processes - work that runs from end to end across an enterprise - they can achieve extraordinary improvements in cost, quality, speed, profitability, and other key areas.

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