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Tag: co-creation

Working smarter

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Back in 2007, Michael Hammer, the father of the process-centred organisation, wrote in the Harvard Business Review that few executives question the idea that by redesigning business processes - work that runs from end to end across an enterprise - they can achieve extraordinary improvements in cost, quality, speed, profitability, and other key areas.

Lessons from innovation masters in the public sector

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Encouraging public sector organisations to become more innovative has always been important. However, doing so has likely never mattered more as the world wrestles with the challenges of the COVID-19 outbreak and recovery.

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