Tag: co-creation
Working smarter
Back in 2007, Michael Hammer, the father of the process-centred organisation, wrote in the Harvard Business Review that few executives question the idea that by redesigning business processes - work that runs from end to end across an enterprise - they can achieve extraordinary improvements in cost, quality, speed, profitability, and other key areas.
Lessons from innovation masters in the public sector
Encouraging public sector organisations to become more innovative has always been important. However, doing so has likely never mattered more as the world wrestles with the challenges of the COVID-19 outbreak and recovery.