Tag: classroom learning
Upskilling our youth with microlearning – boosting retail skills and engagement
The spotlight shines on the crucial task of empowering and developing the nation’s young workforce. In the fiercely competitive retail landscape, delivering exceptional customer experiences is paramount for building brand loyalty and standing out from the crowd. However, to achieve this critical goal, it is crucial to have a highly skilled and passionately engaged workforce, especially among the youthful employees who represent the industry’s future.
Training vs coaching – the future of behavioural coaching
It was former Colorado football coach Bill McCartney who said, “all coaching is, is taking a player where he can’t take himself.”
And McCartney would know. In his 13-year tenure, he won just shy of 100 games, three Big 8s and a National Championship, earning him a well-deserved place in the Colorado Sports Hall of Fame. Yet, within an organisational or business context, how can coaching take people where they are unable to go on their own?
