Tag: check-in
Paperless future of travel – maybe
International travel is a mind-expanding privilege, but it is also immensely painful, mainly because of how dependent we are on paperwork. Have the wrong piece of paper, or the wrong credentials on a piece of paper, and a routine process can become a nightmare.
Uniting innovation, insights & strategy for guest-centric success
In an era dominated by technology and data, the hospitality industry stands at the crossroads of transformation. Leveraging data and embracing digital innovations are becoming imperative for hotels to deliver exceptional guest experiences and stay competitive.
New Year’s resolutions to make if you work in business travel
We all know the enthusiasm of making ambitious New Year's resolutions each January - get fit! Save money! Spend less screen time! But while our personal goals often fall by the wayside, setting professional resolutions can be genuinely transformative. That's why I recommend starting the year by relooking your corporate travel game.
Sign language – the tourism industry could do better
Tourism is a multi-sensory experience and South Africa, with its abundant wonders, exemplifies this perfectly. But in reality, more than 60,000 South African citizens grapple with hearing impairments and are unable to experience our country through all five senses.
Redefining hospitality – the overlooked checklist
Business travel is an art that demands attention to detail. Ensuring a comfortable and hassle-free stay begins right when you start booking your hotel room. Yet, many critical factors are frequently overlooked.
AI case study comparative in two European countries
Finally, an opportunity to examine the substantive choices made in the application of AI solutions, within the same industry, reflecting the cultures and norms of two different countries.
