Tag: Bruce von Maltitz
Listening and understanding – AI fails with flawed data
What are the many AI voice bots about to help companies with customer engagement actually going to say? For all the hype and buzzwords around Artificial Intelligence (AI), what really counts is everything behind the voice. Ultimately, customers expect AI that actually listens.
AI voice agents – trust built on standards
South African businesses are showing real interest in Artificial Intelligence (AI) voice agents, and for good reason. The technology has advanced significantly. These technologies can now respond quickly, hold more natural conversations and create a better, locally relevant customer experience.
The Disrupting Digital PA?
Bruce von Maltitz | Co-founder and Joint CEO | 1Stream | bruce@1Stream.co.za | www.1stream.co.za |
Where do humans fit in a world of digital personal assistants?
The fourth...
