Tag: Annalie Terblanche

The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, meaningful, and continuous engagement with their insurance providers.

An application programming interface (Open API) provides standards for how different software communicate with each other. Taking it a step further, an Open API specification (OAS) allows both humans and computers to discover and understand the capabilities of a service without requiring access to its source code.