We’ve come a long way in the last century. We’ve put a man on the moon and shot a car into space. We’ve gone from drive-ins to drones, and from telegrams to Twitter. But we still haven’t quite managed to shake one relic from the past: the password.
Government’s 2016 ICT policy, and by extension the new Electronic Communications Amendment Bill, however, exacerbates the bad aspects of the ECA and then also introduces bad (and potentially bad, given the Bill’s ambiguity) new policies.
As any business owner will tell you, one of the biggest challenges they face is access to markets. In South Africa, this is especially true for small and emerging businesses. While reform and support programmes will improve the situation, businesses also have a role to play when it comes to ensuring it’s as easy as possible for the market to find them.
Despite decades of progress towards achieving equality in the workplace, women remain significantly under-represented in emerging tech. The imbalance between men and women in the technology sector is unlikely to be remedied unless organisations, schools and universities work together to change entrenched perceptions about the tech industry, and also educate young people about the dynamics and range of careers in the technology world.
PwC's latest Global Consumer Insights survey, assesses the shopping behaviour, habits and expectations of over 22,000 consumers in 27 countries, including 1,000 from South Africa. Almost a third (32%) of consumers surveyed globally by PwC plan to buy an AI device, including robots or automated assistants, with retailers watching closely as ‘voice commerce’ develops in the home. In South Africa, 44.3% stated they plan to buy an AI device in the near future.
Few market inquiries have captured the attention of South African consumers more than the inquiry into the high costs of data in South Africa. Businesses and consumers will be waiting in anticipation for the outcome of the Commission's inquiry into data costs, which is expected to be finalised in August 2018.
Ransomware - a type of malware that infiltrates and infects a user or company’s system and encrypts their data, holding the organisation to ransom until a large sum of money is paid in return for a decryption key to unlock it - is more pervasive than ever.
A Gartner study poses that, “By 2019, IT service desks utilising machine learning enhanced technologies will free up to 30% of support capacity.” In addition the features, that machine learning introduce, will also add a tier of intelligent automation to traditional IT service desks. This will aid decision-making, enhancing staff productivity and opening up a level of smarter self-service for the end user.
Start-ups now have greater control over their Intellectual Property (IP). This follows ground-breaking collaboration between the Companies & Intellectual Properties Commission (CIPC), the ZA Domain Name Authority (ZADNA) and the ZA Central Registry NPC (ZACR) that makes it possible to register a new company and its equivalent co.za domain name at the same time.