Banking & Insurance

As economic recovery slowly picks up, and the industry waits to see whether government’s ambitious infrastructure-led recovery materialises, it’s never been more important for contractors to ensure they are fighting fit and best positioned to take advantage of every opportunity that comes their way.

We have released the latest 2019 South African Customer Satisfaction Index for Short-Term Insurance. There is a fallacy across many businesses that digital transformation and customer experience and satisfaction are interchangeable. They are not. 

Cryptocurrencies, such as Bitcoin and Ethereum, have become well known for their volatile value. In contrast to this, 'stablecoins' are cryptocurrencies that have been specifically designed to have a stable value.

Many policyholders are underinsured, whether it be deliberately or ignorantly so. Either way, it may just come back to bite them at the claims stage. Underinsurance arises when the amount for which an object is insured is less than the actual value thereof.

In our 2022 Insurance State of the Market report, we have unpacked key global insurance market trends as well as local trends that are affecting the insurance market in a volatile and unpredictable world.

Brokers are a feature of the medical schemes market and subject to extensive regulation in terms of the Medical Schemes Act, its regulations, and circulars issued by the Council for Medical Schemes (CMS). The CMS has announced it intends to revise Circular 20 of 2010, the prevailing circular dealing with brokers and has called for public comment.

Affordability is a prime concern for many when it comes to choosing the right medical aid plan. Medical inflation consistently outpaces general inflation, so year after year employees need to balance coverage and cost.

A large majority of global banks, insurers and investment managers intend to increase their partnerships with FinTech companies over the next 3 - 5 years and expect an average return on investment of 20% on their innovation projects, according to a new PwC report Redrawing the lines: FinTech’s growing influence on Financial Services.

Events in recent years have pushed countries to rapidly evolve their healthcare systems, demanding that they shift their focus towards pivotal strategies that can curtail long-term healthcare costs. It is particularly pertinent in South Africa, where the escalating healthcare costs pose a formidable challenge. Healthcare costs are spiralling, putting immense pressure on the nation's economy.

We urge you to be your money’s best protection by following these guidelines: