Business Brief - resource:books

Best Practice in Performance Coaching: A Handbook for Leaders, Coaches, HR Professionals and Organisations

Effective performance coaching can help individuals and organisations achieve their maximum potential, tackle challenges and reach specific goals.

The Real Value of Training: Measuring and Analysing Business Outcomes and the Quality of ROI

The financial crisis and ensuing recession permanently changed how business is conducted. Executives and other decision makers, pressured to accomplish higher goals with lower budgets, are demanding greater levels of accountability from their people.

The Trainer's Handbook of Leadership Development: Tools, Techniques, and Activities

The Trainer's Handbook of Leadership Development offers facilitators, human resource professionals, and consultants a wide-variety of tools and techniques for developing leadership competencies and characteristics.

Integrating Training Needs Analysis, Assessment and Evaluation

Are you integrating the practices of needs analysis, assessment and evaluation? These key business practices can assist an organisation to create a competitive enviroment where skilled employees and competitive practices can assist the organisation to keeps its competitive advantage

ASTD Handbook for Workplace Learning Professionals

Published by the world's biggest professional organisation for Training and Development specialists the ASTD Handbook for Learning Professionals will be the ultimate resource which you will consult time and time again.

Further Techniques for Coaching and Mentoring

This highly practical, comprehensive book reflects the increasing professionalization of coaching and mentoring, and the mounting expectation that coaches undergo regular supervision to ensure the quality and safety of their practice, and to encourage their continued professional development.

Coaching Leaders: The 7 "P" Tools to Propel Change

Coaching Leaders endeavours to assist coaches and leaders in coaching their clients or subordinates. Coaching is defined as an interactive process to facilitate a coachee in achieving goals.

Back to the Drawing Board - Designing Corporate Boards for a Complex World

In Back to the Drawing Board, Carter and Lorsch reveal that boards are in need of a major redesign. Based on their deep experience working with the boards of some of the world's leading companies, the authors outline an approach to board design that is applicable across countries, industries and businesses - yet can and must be customised to suit each board's unique situation.

Handbook of Organisational Consulting Psychology - A Comprehensive Guide to Theory, Skills, and Techniques

Whether working on the individual, group, or organisational level, consulting psychologists have become vital to improving the people side of organisations.

Leading Organisation Design - How to Make Organisation Design Decisions to Drive the Results you want

Today's organisations are complex as the global strategies they are designed to support. The right organisation design is a competitive advantage as companies expand their reach into emerging markets and attempt to channel scarce resources away from yesterday's priorities into innovation and new growth opportunities

Practicing Organisation Development - A Guide for Leading Change

Building on its reputation as the most practical, comprehensive, useful, and clearly written handbook on organisation development (OD), this new edition of Practicing Organisation Development has been thoroughly revised and updated to reflect the most recent developments in the field.

How to be Good at Performance Appraisals: Simple. Effective. Done Right

One of a manager's toughest - and most important - responsibilities is to evaluate employees' performance, providing honest feedback and clarifying what they've done well and where they need to improve.

The Performance Pipeline: Getting the Right Performance at Every Level of Leadership

From Stephen Drotter, coauthor of the bestselling book The Leadership Pipeline, comes the next-step resource designed to help leaders at every level succeed in an uncertain business environment. The Performance Pipeline is a groundbreaking book that is based on Stephen Drotters forty years of in-depth work with more than 100 companies worldwide.

Beyond Performance Management

In Beyond Performance Management, Jeremy Hope and Steve Player offer answers, critically reviewing forty well-known management tools and practices - from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals.

A Guide for Coachees: How to Optimise Your Personal Coaching Journey

This gem of a book is a must-read for everyone who is considering working with a coach.

Mentoring & Coaching

The Bottom-line Impact of Mentoring and Coaching, Team Mentoring and Coaching, Impact on Diversity

Coaching & Mentoring Supervision: Theory and Practice

This is the first book to address the full spectrum of coaching and mentoring supervision. The reader gets an opportunity to compare and contrast different approaches and models, and is introduced to theory in a concise, accessible way

The Complete Handbook of Coaching

This comprehensive book explores the full variety of coaching theories, approaches and settings, and offers strategies for the reader to identify and develop a personal style of coaching.

High Performance Coaching for Managers: 7 Effective Keys

The author has succeeded in producing a book that reads easily so that both managers and professional coaches might find it of interest

Harvard Business Review on Succeeding as an Entrepreneur

Great entrepreneurs don't take risks. They manage them. If you need the best practices and ideas for launching new ventures this book is for you. Here are nine inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: zero in on your most promising prospects, set a clear direction for your start-up, test and revise your assumptions along the way, tackle risks that could sabotage your efforts, carve out opportunities in emerging markets, launch a start-up within your company, and hand over the reins when it's time.

Harvard Business Review on Greening Your Business Profitably

Protect the earth and your bottom line. If you need the best practices and ideas for turning sustainability into competitive advantage--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: craft strategy to compete on green turf, redesign your business model, products, and processes to achieve green goals, parlay your efforts into lower costs and higher revenues, capture more value from clean-tech investments, launch sustainability programs with impact, synchronize green initiatives by overhauling your supply chain, engage constructively with environmental activist groups, and mitigate the risks of climate change.

Harvard Business Review on Winning Negotiations

Persuade others to do what you want--for their own reasons. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: seal or sweeten a bargain by uncovering the other side's motives, conquer faulty assumptions to make the right deals, forge deals only when they support your strategy, set the stage for a healthy relationship long after the ink has dried, make promises you can keep, gain your adversaries' trust in high-stakes talks, and know when to walk away.

Harvard Business Review on Thriving in Emerging Markets

Beat local companies at their game. If you need the best practices and ideas for gaining market share in developing economies--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: manage risk in unstable environments, ward off political threats to your business, customize your business model for emerging markets, tailor your strategy to capitalize on countries? strengths, gain ground on emerging giants, compete in China’s new high-tech market, win the war for talent in developing economies, and serve the bottom of the pyramid profitably.

Harvard Business Review on Reinventing Your Marketing

Stop pushing products--and start cultivating customer relationships. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: figure out what business you're really in, collaborate with customers to meet current and future needs, create products that perform the jobs people need to get done, get a bird's-eye view of your brands' strengths and weaknesses, tap a market that's larger than China and India combined, deliver superior value to your B2B customers, and end the war between sales and marketing.

Harvard Business Review on Rebuilding Your Business Model

Revise your game plan--and profit from the change. If you need the best practices and ideas for creating business models that drive growth--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: reinvent your business profitably, set your model up for success with a winning competitive strategy, test and change your assumptions about customers, spot trends that could transform your business, exploit disruptive technologies, give traditional offerings a shot in the arm, produce game changers for your industry or market, and build a new business in an established organization.

Harvard Business Review on Managing Supply Chains

Find and fix your weakest links. If you need the best practices and ideas for making your supply chain strong and agile then this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: use your supply chain as a competitive weapon, gain customers' trust by revealing where your products come from, collaborate with other companies--even rivals--to achieve scale, make smart decisions about where to manufacture, pick the most profitable supply chain for your products, align partners' interests with your own, and revamp your supply chain to meet green goals.

Harvard Business Review on Increasing Customer Loyalty

How do you keep your customers coming back-and get them to bring others? Here is a collection of best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: turn angry customers into loyal advocates, get more people to recommend you, boost customer satisfaction by satisfying your employees, focus on profitable customers--whether they're loyal or not, invest in the right CRM technology for your business, mine customer data for more effective marketing, and increase your customers' lifetime value.

Harvard Business Review on Inspiring & Executing Innovation

Fresh ideas can mean big profits--but only if they make it to market and sell. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: decide which ideas are worth pursuing, adapt offerings from the developing world to wealthy markets, plan all-new ventures by testing and tweaking, tailor your efforts to meet customers' most pressing needs, make inexpensive products on a vast scale, measure and improve innovation performance, and avoid classic pitfalls such as stifling innovation with rigid processes.

Harvard Business Review on Fixing Health Care from Inside & Out

How can management cure health care's ills? If you need the best practices and ideas for transforming health care--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. The HBR articles in this collection propose several remedies: focusing incentives on patients' recovery, saving lives and dollars by designing clearer work processes, sharing knowledge through industry networks, knocking down barriers to innovation in funding, policy, and technology, treating common ailments with simpler interventions, bridging the divide between clinicians and administrators, and ramping up R&D productivity by returning power to scientists.

Harvard Business Review on Communicating Effectively

Customize your delivery for maximum persuasive power. Here is the best practices and ideas for communicating effectively. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: pitch your brilliant idea successfully, connect with your audience, establish credibility, inspire others to realize your vision, adapt to your listeners' decision-making styles, frame goals around common interests, build consensus and win concessions, and neutralize stressful conversations.

Harvard Business Review on Aligning Technology with Strategy

Most companies waste billions of dollars on technology. Don't be one of them. If you need the best practices and ideas for unleashing technology's strategic potential, this book is for you. Here are eight inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: clarify corporate strategy with your IT department, fund only IT projects that support your strategy, transform IT investments into profits, build one technology platform for your entire organization, adopt new technologies only when their best practices are established, use analytics to make smart decisions at all levels of your company, and integrate social media into your business.

Harvard Business Review on Finding & Keeping the Best People

Is your company's top talent jumping ship as good replacements become harder to get? If you need the best practices and ideas for winning the race for talent--but don't have time to find them--this book is for you. Here are 11 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: look for good people in all the right places, interview more effectively, make--and keep--compelling promises to candidates and employees, mitigate the risks of hiring stars from other companies, coach and mentor to shore up commitment, stretch promising employees' responsibilities, rotate high performers into a variety of teams, and reverse the female brain drain.

Harvard Business Review on Making Smart Decisions

Why do bad decisions happen to good managers? If you need the best practices and ideas for smart decision making--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: make bold decisions that challenge the status quo, support your decisions with diverse data, avoid choices that justify past bad decisions, evaluate risks and benefits with equal rigor, check for faulty cause-and-effect reasoning, test your decisions with experiments, foster and address constructive criticism, defeat indecisiveness with clear accountability, and root out unconscious prejudices.

Harvard Business Review on Collaborating Effectively

Join forces to solve your toughest problems. Here is the best practices and ideas for putting heads together. Here are nine inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: forge strong relationships up, down, and across the org chart, build collaborative teams, know when not to collaborate, pick the right type of collaboration for your business, harness employees' informal knowledge sharing, manage conflict wisely, make smart trade-offs, and put social media technologies to work for your organization.

Harvard Business Review on Building Better Teams

Most teams underperform. Yours can beat the odds. Here is the best practices and ideas for superior team building. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: boost team performance through mutual accountability, motivate large, diverse groups to tackle complex projects, increase groups' emotional intelligence, reverse the fortunes of a struggling team, prevent decision deadlock, extract results from a bunch of touchy superstars, fight constructively with top-management colleagues, and ensure productivity in far-flung teams.

Harvard Business Review on Advancing Your Career

If you need the best practices and ideas for achieving career growth and fulfillment--but don't have time to find them--this book is for you. Here are 9 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: break out of a career rut, earn a spot on your company's high-potential list, find out what's really holding you back, get the kind of mentoring that leads to a promotion, groom yourself for an external move, turn the job you have into the job you want, crack the code of C-suite entry, and take control of your career after being fired.

Credibility: How Leaders Gain and Lose It

In this thoroughly revised and updated edition of their bestselling book Credibility. Jim Kouzes and Barry Posner explore why leadership is above all a relationship, with credibility as the cornerstone, and why leaders must "Say what you mean and mean what you say." Building on their more than thirty years of ongoing research, Credibility expands on their seminar work The Leadership Challenge, and shows why credibility remains the foundation of great leadership.

The Zappos Experience: 5 Principles to Inspire. Engage, and WOW

The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements:

StandOut: The Groundbreaking New Strengths Assessment from the Leader of the Strengths Revolution

StandOut is more than the next revolutionary book in the strengths movement. It is a one-of-a-kind invitation to discover and activate your unique competitive advantage at work every day. With StandOut, you receive top-notch business and leadership knowledge from one of the world's most acclaimed authorities on strengths.

I moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze

Over a decade ago the bestselling business fable Who Moved My Cheese? offered its answer to this question: accept that change is inevitable and beyond your control, don't waste your time wondering why things are the way they are, keep your head down and start looking for the cheese.

Prosper: Create the Life You Really Want

Ethan Willis and Randy Garn have helped tens of thousands of people in over eighty countries find their own paths to satisfying prosperity. In Prosper they share the Six Prosperity Practices that enable you to create a personal plan for prosperity that is rooted in your deepest goals and aspirations - a plan that is sustainable over the long term. You will not simply succeed - you will truly prosper.

I am Talent

This publication will help you cope and flourish in the workplace. It will support you as you take stock of your inner strengths, personal attributes, skills and capabilities, on your journey to being the best that you can be. I am Talent is a user friendly resource guide aimed at optimising your talent and potential, coaching you how to differentiate yourself and succeed in a competitive and dynamic global business environment.

Steve Jobs

Based on more than forty interviews with Jobs conducted over two years - as well as interviews with more than a hundred family members, friends, adversaries, competitors, and colleagues - Walter Isaacson has written a riveting story of the roller-coaster life and searingly intense personality of a creative entrepreneur whose passion for perfection and ferocious drive revolutionised six industries: personal computers, animated movies, music, phones, tablet computing, and digital publishing

Emotional Intelligence: Tipping Point in Workplace Excellence

This book is intended to equip individuals to function more effectively, both in their personal lives and in organisations, by enhancing their development and practice of emotional intelligence.There appears to be an exponential growth nowadays in the stress that individuals experience, and a corresponding increase in health risks such as hypertension, secondary diabetes, and other ailments linked to high levels of stress. It appears that individuals and organisations are increasingly unwell

The 3rd Alternative: Solving Life's Most Difficult Problems

From the multimillion-copy bestselling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving. In The 3rd Alternative, Covey turns his formidable insight to a powerful new way to resolve professional and personal difficulties and create solutions to great challenges in organisations and society.

Great by Choice

Ten years after the worldwide bestseller Good to Great, Jim Collins returns with another groundbreaking work, this time to ask: Why do some companies thrive in uncertainty, even chaos, and others do not? Based on nine years of research, buttressed by rigorous analysis and infused with engaging stories, Collins and his colleague, Morten Hansen, enumerate the principles for building a truly great enterprise in unpredictable, tumultuous, and fast-moving times.

The New Strategic Thinking, Pure and Simple

The old model of creating corporate strategy—hiring an army of consultants to tell management how to run the business—is dead, according to author Michel (Mike) Robert in his ground-breaking new book published by McGraw Hill, The New Strategic Thinking, Pure and Simple.

The Coaching Manual

This book has the ability to pertain to experienced coaches, those just starting out or a busy manager looking for techniques to use with the team. The book relates from the start up process of coaching and also includes fresh perspectives on the skills you need to develop. Julie Starr brings together 20 years of experience with business and change management, she is a highly respected coach and management consultant who guides you with what to do and how to do it.

The HR Survey 2011 Report

Knowledge Resources and SABPP conducted an extensive survey among HR Executives to determine the trends, needs and best practices in the HR profession. This HR Survey Report 2011 represents over 1 million employees and more than 15,000 people employed in HR departments.

Transformative HR

Transformative HR is a new ground-breaking book that is a must read for every HR Executive. It is the contention of John Boudreau and Ravin Jesuthasan that in order for companies to stay competitive in the increasingly global market place, they must have the ability to make informed human capital decisions. This ground-breaking book offers a dynamic process for leaders who want their organisations to thrive. The evidence-based method outlines in this book refers to approaching HR processes and investments based on well-grounded evidence that relies on logic, strategic awareness, and savvy change management.